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Policies

Plain-language policies for custom orders.

These starter policies keep the site ready for payment integration while setting customer expectations clearly.

Custom order policy

Production begins after the alginate impression is returned, checked, and approved. Custom artwork and fit work are made for one customer and cannot be resold.

Payment status

The payment provider is pending. Checkout buttons are prepared as placeholders and can be connected to Stripe, Shopify, PayPal, TikTok Shop, or another hosted checkout link.

Sports use

BOXEOGUARD is described as a custom-fit sports mouthguard. The site avoids medical treatment claims and does not promise complete injury prevention.

Shipping timeline

Custom timing depends on kit delivery, customer return speed, mold approval, production, and final delivery. Estimated timing should be confirmed at checkout.

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